Digital Queue Management
Built for Outpatient Clinics
Patients scan a QR code, get a numbered token, and see exactly how many people are ahead. The waiting room TV shows live queue status, and WhatsApp notifies them when it's their turn.
Digital queues for clinics and hospitals in India
QCare is a clinic and hospital queue management system for India. Patients scan a QR code and get a token on WhatsApp, see their estimated wait on their phone, and get a WhatsApp message when their turn is near. Receptionists run the queue from a tablet or phone, and a TV in the waiting room shows who is next. No app for patients, no printer or kiosk. From ₹2,499 a month, with a 14-day free trial and no card.
- Token on WhatsApp, no app for patients
- Estimated wait and a message when the turn is near
- Reception runs it from a tablet or phone
- Waiting-room TV shows who is next
See QCare in your clinic
Talk to our team, or book a 15-minute demo and we will walk you through it live.
Hardware Agnostic TV Token Display
Four steps. Your reception is running in under 30 minutes.
Receptionist opens the queue
Log in to the manager dashboard and open today's queue for each doctor. Takes under 2 minutes.
Patient scans & gets a token
Patient scans the QR code at reception, fills in their name and phone, and instantly receives their token number.
TV shows live queue status
A screen in the waiting area displays all doctors' queues in real time: who's being seen, who's next.
WhatsApp alert when called
The moment a token is called, the patient gets a WhatsApp message so they don't have to watch the screen.
Watch QCare in 1 minute
Patient scans QR → gets a token → TV shows live queue → WhatsApp notifies when called.
Instant WhatsApp Queue Alerts for Patients
Built for outpatient clinics. Nothing you don't need.
No App Downloads Required for Patients
Patients join from any phone browser. No app, no account.
Real-time queue sync
Manager, TV, and patient pages all update the moment a token status changes.
Waiting room TV display
Run on Amazon Fire TV Stick. Shows all doctors side by side, refreshes automatically.
WhatsApp notifications
A message when a patient registers, another when their turn is near, and one when they're called.
Walk-in & history
Receptionist can add walk-in patients in seconds and browse previous days in read-only mode.
Multi-doctor support
Every doctor has their own queue, and each clinic gets its own address and its own separate data.
One flat monthly rate. No per-patient fees.
No setup fees. No per-patient charges. Cancel anytime.
Patient data stored securely in India. DPDP-compliant.
Common questions
Learn more: hospital token system · OPD queue management system
What is QCare?
QCare is a clinic queue management software for Indian hospitals and clinics. Patients scan a QR code to join the queue, get WhatsApp notifications when their turn is near, and track their position on their phone. Receptionists manage the queue from a tablet, and a TV in the waiting room shows live token status.
Do patients need to download an app?
No. Patients use their phone's browser: no app download required. The QR code opens a web page instantly, and patients can optionally save it to their home screen like an app.
How does the TV token display work?
Any TV connected to an Android stick (like Amazon Fire Stick) can display the live queue. The QCare TV app is available on the Amazon Appstore. It shows all doctors' queues side by side and announces token numbers aloud in the patient's language.
Does it work with any TV screen?
Yes. Any TV with an HDMI port works. You connect an Amazon Fire TV Stick, install the QCare TV app, and the display goes live.
What WhatsApp notifications does QCare send?
QCare sends three WhatsApp messages per patient visit: (1) a confirmation when they register, with their token number and estimated wait, (2) an alert when only 3 patients are ahead of them, and (3) a notification when their token is called. Patients install nothing.
How much does QCare cost?
QCare starts at ₹2,499 per month for the Starter plan (1 doctor, 50 tokens/day) and ₹3,999 per month for the Growth plan (5 doctors, unlimited tokens). A 14-day free trial is available with no credit card required.
Does QCare work for multi-doctor clinics?
Yes. QCare supports multiple doctors with simultaneous queues. Each doctor can have their own queue mode: same-day walk-in, advance booking, or appointment slots. The TV display shows all doctors side by side.
Does QCare need internet?
Yes. QCare runs online, so the reception device and the TV need an internet connection, such as broadband or mobile data.
Is patient data safe?
Each clinic's data is kept separate, and no patient data is shared across clinics. Staff have their own logins.
How long does setup take?
Under 30 minutes for most setups. Our onboarding flow walks you through QR code placement, TV display setup, and receptionist login.
Can I add more doctors later?
Yes. Upgrade from Starter to Growth at any time to unlock up to 5 doctor queues. Enterprise supports unlimited doctors and multiple branches.
What's the 50 tokens/day limit on Starter?
Starter includes up to 50 tokens a day for one doctor. Need more? Growth gives you unlimited tokens.
Ready to modernise your clinic queue?
Patients wait outside, check their position on their phone, and walk in when it's their turn.